Updated April 3, 2020

The staff of Crystal Clinic Plastic Surgeons is closely monitoring the COVID-19 outbreak. We are working with both the Ohio Department of Health and the CDC, and following all recommendations to reduce the chances of spreading the virus.

If you are ill, or have been in close contact with someone who may have coronavirus, please reschedule your appointment with us and contact your primary care physician.

We are also restricting visitation to protect our patients and staff. See Visitor Restrictions

COVID-19 Frequently Asked Questions

At Crystal Clinic, the safety and well-being of our patients, visitors and staff are our first priority. To help keep you informed, here are answers to Frequently Asked Questions. Because this situation is evolving quickly, please check our website frequently for updates. Contact your physician’s office with additional questions.

What are the symptoms of Covid-19?


How can I protect myself and others?

Wash your hands with soap and water for 20 seconds, and avoid touching your face. Practice social distancing (stay 6 feet from others.)  Stay home if you are sick!  Don’t share your germs with others! 

If you have not yet received a flu shot, it’s not too late! The CDC is recommending that those who can get the shot, do. Please discuss with your primary care physician if you should receive the vaccine.

How do I know what is true? Where can I find information?

Use fact based sources to gather your information. Consult Ohio Department of Health, CDC (Centers for Disease Control) or the like. Facebook and social media are not reliable sources of information.

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://odh.ohio.gov/wps/portal/gov/odh/home


Will I still have my appointment / surgery?

Several factors will be considered before making this decision. Do you currently have a fever, cough, or difficulty breathing? Have you traveled outside of Ohio, or been in contact with someone who has or is being tested for Covid-19?  Our staff will evaluate all of these factors and advise whether you should keep your appointment or surgery. You may be a good candidate for a telehealth visit conducted from the safety and comfort of your own home. Call 855-687-6357, Extension 27015 to discuss if telehealth is the right option for you.

Is it safe to come in for my appointment / surgery?

At Crystal Clinic we are doing everything possible to ensure you are coming into a clean, safe environment. We are working closely with both ODH and the CDC and are following all recommendations to reduce the chances of spreading the virus. For example, you will be told how many visitors you may have with you, if any, and you and your visitors will have a temperature screening, or may be asked questions about travel and potential exposures. All of these actions are for your protection! You may find that a good alternative to an on-site visit is a telehealth consult with your CCOC specialist conducted from the safety and comfort of your own home. Call 855-687-6357, Extension 27015 to discuss if telehealth is a suitable option for you. You can also visit our telehealth page to learn more about telehealth.

I am not sick, but don’t want people coughing on me, should I wear a surgical mask or a cloth mask?

Masks may be helpful to keep droplets from getting onto others. Currently it is estimated that 25% of people with Covid-19 don’t show symptoms, and so may be exposing others unknowingly. Wearing a mask might keep others safe from your droplets, if you are one of the positive Covid carriers without symptoms.  It is important not to touch the outside of the mask when putting it on or taking it off. If you have questions about wearing a mask or putting a mask on or off, feel free to ask your health care provider.